Quality urance yst With Japanese

Position: Quality Assurance Analyst

Location: Lisbon Portugal

Employment type: Fulltime

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Act as the goto person for quality guidelines ensuring adherence and consistency across all tasks
• Review and rate diverse content types including audio video text and photos in line with task guidelines
• Provide thorough written explanations to support your ratings and enhance overall rater quality
• Participate in calibration sessions with the team and stakeholders following the direction of the team lead
• Conduct peer audits as part of the quality process and assist in training initiatives when needed
• Collaborate with team members to share insights and best practices driving continuous improvement
• Manage multiple assignments independently balancing various tasks with minimal guidance
• Assist the team lead or manager during the interview process for future hires
• Ensure all tasks meet key performance indicators (KPIs) to prevent any business impact
• Work concurrently on multiple customer projects consistently meeting or exceeding client expectations.

REQUIREMENTS:

• Native / fluent in Japanese both verbal and written. Fluent in English (minimum B2 level)
• Ability to take on a job in Portugal without any legal support (EU citizenship or residence card in Portugal)
• University degree would be an advantage but is not required
• Computer literate & being comfortable using G Suite particularly Google Sheets
• Highly detailoriented with a rigorous and analytical approach
• Excellent verbal and written communication skills with the ability to present reasoning in a clear concise and logical manner
• Willingness / ability to work flexible shifts. Strong sense of logic and sound decisionmaking abilitiesWork schedule: shift rotation Monday to Friday 08:00 AM to 8:00 PM. 40 hours of work per week (2 days off).

OFFER:

• Lunch vouchers 763 EUR per day
• 100 EUR transportation allowance or company shuttle
• Health and dental insurance
• Aboveaverage base salary (x 14 months)
• Dynamic and creative team with a positive and friendly atmosphere
• Guidance and tools to reach your full potential.

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