Position: Quality Assurance Analyst
Location: Lisbon Portugal
Employment type: Fulltime
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Act as the goto person for quality guidelines ensuring adherence and consistency across all tasks
- Review and rate diverse content types including audio video text and photos in line with task guidelines
- Provide thorough written explanations to support your ratings and enhance overall rater quality
- Participate in calibration sessions with the team and stakeholders following the direction of the team lead
- Conduct peer audits as part of the quality process and assist in training initiatives when needed
- Collaborate with team members to share insights and best practices driving continuous improvement
- Manage multiple assignments independently balancing various tasks with minimal guidance
- Assist the team lead or manager during the interview process for future hires
- Ensure all tasks meet key performance indicators (KPIs) to prevent any business impact
- Work concurrently on multiple customer projects consistently meeting or exceeding client expectations.
REQUIREMENTS:
- Native / fluent in Japanese both verbal and written. Fluent in English (minimum B2 level)
- Ability to take on a job in Portugal without any legal support (EU citizenship or residence card in Portugal)
- University degree would be an advantage but is not required
- Computer literate & being comfortable using G Suite particularly Google Sheets
- Highly detailoriented with a rigorous and analytical approach
- Excellent verbal and written communication skills with the ability to present reasoning in a clear concise and logical manner
- Willingness / ability to work flexible shifts. Strong sense of logic and sound decisionmaking abilitiesWork schedule: shift rotation Monday to Friday 08:00 AM to 8:00 PM. 40 hours of work per week (2 days off).
OFFER:
- Lunch vouchers 763 EUR per day
- 100 EUR transportation allowance or company shuttle
- Health and dental insurance
- Aboveaverage base salary (x 14 months)
- Dynamic and creative team with a positive and friendly atmosphere
- Guidance and tools to reach your full potential.
To apply for this position and to explore many other exciting opportunities visit and apply through our career page:
- 1600 EUR 1700 EUR Gross
- x14 salaries a year. Lunch vouchers 763 EUR per day. 100 EUR transportation allowance or company shuttle Health and dental insurance. Work schedule: shift rotation Monday to Friday 08 AM 08 PM
Remote Work :
No