Perform clerical work related to the divisions operational and commercial functions under general supervision.
Input and maintain accurate data in our systems compiling and computing information for regular and special reports.
Type and prepare information on forms and records and process purchase orders while maintaining detailed records.
Respond to customer inquiries both verbally and in writing; utilize the Customer Information Control System to electronically generate work orders according to Divisional CRT Utilization Procedures.
Contact customers to arrange collection of overdue amounts and process receipts.
Support the onsite customer payment booth by collecting bill payments and providing assistance as needed.
Write customer letters schedule appointments and manage phone inquiries.
Assist with payroll exceptions and invoicing as necessary.
Preferred Qualifications
Work with Office 365 suite of applications
Minimum Qualifications
Experience in backoffice support data entry and customer service.
Proficiency in data entry software and Microsoft Office Suite (Excel Word).
Strong attention to detail and accuracy in data management.
Excellent organizational and multitasking skills.
Effective written and verbal communication abilities.
Ability to work independently and collaboratively within a team.
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