Executive IT Support
Executive IT Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview:
Key Responsibilities:
- Responding to support requests and providing technical assistance to users
- Diagnosing and resolving hardware software and networking issues
- Installing configuring and maintaining computer systems and software
- Assisting with IT equipment setup and maintenance
- Ensuring security and privacy of systems and user data
- Documenting support activities and maintaining technical documentation
- Collaborating with IT team members to resolve complex issues
- Providing training and guidance to users on IT tools and systems
- Managing user accounts permissions and access rights
- Conducting regular system audits and maintenance tasks
- Assisting with IT projects and initiatives as needed
- Staying updated on technological advancements and industry trends
- Ensuring compliance with IT policies and procedures
- Participating in oncall support and rotational shift duties
- Communicating effectively with users and stakeholders
Required Qualifications:
- Bachelor s degree in Computer Science Information Technology or related field
- Proven experience in IT support or a similar technical role
- Proficiency in troubleshooting hardware software and network issues
- Strong understanding of operating systems (e.g. Windows macOS Linux)
- Knowledge of IT security principles and best practices
- Excellent communication and customer service skills
- Ability to prioritize and manage multiple tasks efficiently
- Certifications such as CompTIA A Microsoft Certified IT Professional (MCITP) or equivalent
- Familiarity with ticketing systems and remote support tools
- Capability to work independently and as part of a team
- Adaptability and willingness to learn new technologies
- Analytical thinking and problemsolving abilities
- Attention to detail and accuracy in work
- Good understanding of ITIL framework and best practices
- Experience with cloudbased technologies and services is a plus
cloud-based technologies,networking,comptia,itil framework,it,maintenance,attention to detail,communication skills,problem-solving,troubleshooting,security,communication,analytical thinking,customer service,operating systems,software,it security,problem solving,computer science,access,hardware,conducting,cloud
Employment Type
Full Time
