Turkish-Speaking Customer Support Representative
Posted on :
21-09-2024
Employer Active
1 Vacancy
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Job Description
Job Title: TurkishSpeaking Customer Support Representative
Location: Lisbon Portugal
Job Type: Fulltime Onsite
Job Overview:
As a Customer Support Representative you will be responsible for providing excellent support to Turkishspeaking customers handling inquiries resolving issues and ensuring a high level of customer satisfaction. You will work closely with a dynamic team and will be key in representing the company s commitment to providing outstanding customer experiences.
Key Responsibilities:
Responding to customer inquiries via email phone and chat in Turkish
Identifying and resolving customer issues in a timely and effective manner
Providing product information technical support and troubleshooting solutions
Maintaining detailed records of customer interactions and issues
Collaborating with team members and escalating complex issues as needed
Ensuring compliance with company policies and procedures
Requirements:
Fluency in Turkish (written and spoken)
Proficiency in English (B2 level or higher)
Excellent communication and interpersonal skills
Previous customer service experience is an advantage
Ability to work in a fastpaced environment and manage multiple tasks
Strong problemsolving skills and a customercentric approach
Applicants must possess the necessary documentation to reside and work in Portugal
What We Offer:
Competitive salary
Health insurance and other benefits
Opportunity for professional growth within an international environment
A supportive and collaborative work culture
Training and continuous learning opportunities
If you are passionate about customer service and meet the requirements we would love to hear from you.
customer,turkish,turkish fluency,customer support,interpersonal skills,problem-solving,b2,english proficiency,communication,customer service
Employment Type
Full Time
Key Skills
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