Store Incharge

Overview:

Key responsibilities:

• Develop and implement strategies to maximize sales and achieve targets
• Manage and motivate a team to deliver excellent customer service and meet sales goals
• Oversee inventory management and ensure accurate stock levels
• Monitor and analyze sales performance implementing corrective actions as needed
• Maintain store appearance and merchandising standards
• Create and maintain a positive work environment for all team members
• Handle escalated customer inquiries and complaints
• Conduct regular performance evaluations and provide constructive feedback to team members
• Manage store expenses and maintain budgetary control
• Coordinate with head office and other departments as necessary
• Ensure compliance with company policies and procedures
• Participate in recruitment training and development of staff
• Implement marketing and promotional activities to drive sales
• Adhere to all health and safety regulations

Required qualifications

• Bachelors degree in Business Administration or relevant field
• Proven experience as a Store Manager or similar managerial role
• Demonstrated ability to lead and develop a highperforming team
• Strong understanding of retail operations and financial management
• Excellent communication and interpersonal skills
• Ability to analyze sales reports and identify opportunities for growth
• Proficient in Microsoft Office and point of sale (POS) systems
• Knowledge of inventory management and merchandising techniques
• Exceptional organizational and time management skills
• Flexibility to work various shifts including weekends and holidays
• Proven track record of meeting and exceeding sales targets
• Ability to handle stressful situations with professionalism
• Relevant certifications in retail management or leadership a plus
• Understanding of customer service principles and practices
• Knowledge of labor laws and HR practices

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