Client Account Manager
Client Account Manager
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Job Description
Client Relationship Manager Extraordinaire:
You ll be the primary point of contact for our clients ensuring they feel supported heard and satisfied. Building strong relationships and being their trusted advisor is key to your success.
Project Liaison:
Coordinate between our expert technical teams and the client to ensure seamless project delivery. From website development to complex IT solutions you ll ensure everything runs smoothly.
Problem Solver:
Every project has its challenges and when things don t go as planned you ll step in to resolve issues quickly and professionally ensuring clients remain happy and confident in our services.
Account Growth Champion:
You won t just maintain relationships you ll help them grow! You ll identify opportunities where we can provide even more value to clients through additional services like digital marketing app development or cloud solutions.
Client Success Storyteller:
Provide clients with regular updates insights and progress reports. Whether it s facetoface over the phone or via email you ll ensure they re always informed and excited about what s coming next.
Requirements
Background:
A strong foundation in HR talent management or people operations. Any experience dealing directly with clients is a plus but not required.
A passion for learning about the world of IT digital services and business development.
Skills:
You re a people person through and through. Exceptional communication and interpersonal skills are your superpower and you re great at reading people and situations.
Problemsolving is your thing. You don t shy away from challenges you embrace them finding solutions that leave everyone smiling.
You re organized and capable of juggling multiple projects at once with a keen eye for detail.
Business Savvy:
You don t need to know everything about IT from day one but you re excited to learn about web development mobile apps cloud services and how our solutions impact businesses.
You understand how to align client needs with company services turning happy clients into longterm business partners.
**About You**:
You re an HR professional with a passion for people but you re ready to explore something new. You re curious about how technology can solve business problems and excited by the prospect of managing key client relationships in the fastpaced IT industry. You re a problemsolver a relationshipbuilder and you re ready to take the next step in your career.
Benefits
We are a bunch of technocrats who re passionate at heart and we drive impact by synergizing with each other s forces & having fun while we are at it.
Our people define our culture. If there is anything we need to change/improve we do.
Personal Benefits
Health Comes First: Extensive Medical Insurance for you and your family.
Flexible Working Hours: Decide your own productive time per your project/client.
Dental Eye and Body Checkups: Routine checkups help to keep you updated.
Gaming Zone: Dedicated place for enjoying a refreshing work break anytime of the day.
Celebrations: Celebrate festivals and the diversity of our culture.
Parties: We just need a reason to party regularly and a BIG trip yearly.
Handmade tea and coffee as you like it fresh: Who doesnt like fresh beverages after all.
Professional Benefits
Latest technologies: Opportunity to stay ahead in the constantly changing technology trends globally.
Vibrant work environment: Everybody helps everyone. Fueling your growth with impactful learning & growth opportunities.
Certifications: Companysponsored certifications to fuel your competence.
Monetary Benefits
Work Anniversary Bonus: Onemonth additional salary as a bonus every year.
Gratuity: Your longterm commitment pays.
InterestFree Loan up to 3 times the salary: No documentation directly in your account.
Excellent Referral Bonus: Help a friend and get rewarded every time.
from your money: Earn a guaranteed 10% on your investments in NBFC without any charges.
Background: - A strong foundation in HR, talent management, or people operations. Any experience dealing directly with clients is a plus, but not required. - A passion for learning about the world of IT, digital services, and business development. Skills: - You re a people person through and through. Exceptional communication and interpersonal skills are your superpower, and you re great at reading people and situations. - Problem-solving is your thing. You don t shy away from challenges you embrace them, finding solutions that leave everyone smiling. - You re organized and capable of juggling multiple projects at once, with a keen eye for detail. Business Savvy: - You don t need to know everything about IT from day one, but you re excited to learn about web development, mobile apps, cloud services, and how our solutions impact businesses. - You understand how to align client needs with company services, turning happy clients into long-term business partners.
Employment Type
Full Time
