Customer Service Executive
Customer Service Executive
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
Job Description
Position
Customer Service Executive (Malay English Work in Office)
Job Description
- Respond to customer inquiries and obtain customer information in a timely manner through calls emails social media and other contact tools.
- Resolve customer complaints to achieve high customer satisfaction
- Record and submit customer complaints using the internal system according to the provided SOP.
- Provide VIP services to major customers and maintain customer relationships
Job Requirements
- Diploma and above
- Excellent English and Malay communication skills (written verbal listening)
- 12 years of BPO experience will be an added advantage.
- Customeroriented mindset pleasant interpersonal skills willing to learn and a team player.
- Proficiency in office software and computer operation
- Ability to work in a fastpaced working environment and work under pressure
Job Type
- Fulltime Shift between 9am to 9pm 5 days a week
Salary
- Basic RM1700RM1800
- Performance KPI (up to RM150 per month)
Benefits
- EPF Socso
- Birthday Leave
- Maternity leave
- Annual Leave Maternity Leave Parental Leave etc
- Opportunities for promotion
- Professional development
Expected Start Date:
- Immediately
Pay: RM1700.00 RM1800.00 per month
Benefits:
- Parental leave
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Language:
- Bahasa (Required)
- English (Required)
Remote Work :
No
Employment Type
Full Time
