Urgent

Job Description:

• Provide technical support. Feedback promptly to customers; coordinate internal and external resources; keep a longlasting followup for customers. Troubleshoot online and onsite.
• Promote products positively. To assist sales strategy by introducing the products and solutions to channel clients. Guide client to do product selection and setup.
  
• Hold the product training. Improve the cctv technical knowledge of clients. Facilitate the clients to accept the certificated product training.
  
• Gather clients and markets technical requirement and feedback to the company. Keep following the improvement and refinement solution from the company to clients.
  
• Assist with the projects technical requirement. Analyze SI clients need and help to set up the demo. Finish bidding document and avoid technical bug as part of project support team.
  
• Promote brand with marketing team. Deeply introduce technical advantage of Dahua brand to stimulate sales.
  

Job Qualifications:

• Experience in CCTV IT or other related telecommunicate and security industry is preferred.
• Good communication skills and excellent customer service skills are needed.
  
• In depth knowledge of sniff NSOM software upgrade.
  
• Good English verbal and written skills.
  
• Be ready to business travel.
  
• Strong passion and positive work attitude
  

Remote Work :

No