AU Student Support Admin ZR517JOB

This is a remote position.

• Sending and following up on preenrolment documents from students and employers (fee for service and Smart & Skilled funded enrolments)
  
• Entering data into LMS
  
• Updating spreadsheet for future reporting (excel)
  
• Conducting student inductions
  
• Developing training plans
  
• Setting up online course enrolments
  
• Check and followup all documents
  
• Assist in answering incoming calls when required
  
• Review student transcripts and experience for qualifications
  
• Transcript Authentication
  
• Other duties as directed (Student Support Services)
  
  

Requirements

• 2 Years of relevant experience
• Microsoft Office Suite Proficiency:
  
• Intermediate skills in Microsoft Office Suite including Outlook Word and Excel with particular emphasis on Excel. Demonstrated ability to effectively utilize Excel for data management analysis and reporting including the use of formulas pivot tables and advanced functions to manage and interpret data.
  
• Learning Management Systems (LMS) Experience:
  
• Familiarity with Learning Management Systems (LMS) and their functionalities. Ability to navigate LMS platforms to enter update and manage student information course enrolments and other relevant data. Experience in utilizing LMS tools to support student learning and administrative tasks is preferred.
  
• Professional Communication Skills:
  
• Excellent phone manner with the ability to handle inquiries professionally and effectively. Demonstrated skills in providing clear courteous and informative responses to students employers and other stakeholders. Strong verbal communication skills including the ability to convey complex information in an understandable manner.
  
• Organizational and Time Management Abilities:
  
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. Proven track record of meeting deadlines and maintaining high standards of accuracy and attention to detail. Capable of managing various administrative duties simultaneously while ensuring thoroughness and efficiency in all tasks.
  
• Attention to Detail:
  
• High attention to detail with the ability to identify and correct errors in data and documentation. Meticulous in reviewing and verifying information to ensure accuracy and completeness. Ability to maintain a high level of precision in managing and processing student records and related administrative functions
  

Benefits