drjobs Technical Customer Support Specialist

Technical Customer Support Specialist

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Job Location drjobs

Lisbon - Portugal

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Job Title: Technical Customer Support Specialist (Search Engine)
Location: Oriente Lisbon
Start Date: 09 October 2024
Contract: CDD 6 months

Are you an Italian Native speaker with solid English skills (B2) passionate about tech and helping others Join our dynamic team in Lisbon and deliver exceptional technical support for a wellknown client (confidential).

What Youll Do:

  • Provide topnotch support via phone email and chat
  • Assist with presales general inquiries and technical issues
  • Resolve product and softwarerelated problems with a customerfirst approach
  • Collaborate with technicians and escalate issues as needed
  • Maintain brand consistency in all communications and manage your ticket queue

Work Hours:

  • Monday to Friday: 08:00 AM 08:00 PM (rotational)
  • Saturday & Sunday: 08:00 AM 05:00 PM

What We Offer:

  • Salary: 1000 (14 months)
  • Additional Benefits: 120 /month 7.23 /day for meals
  • Relocation Package: Room in a shared apartment (280 /month all utilities included) reimbursement for airfare up to 400
  • Flexible Shifts with weekend availability
  • Ongoing training & development to help you grow

If youre ready to tackle tech challenges provide excellent customer support and be part of an exciting environment apply now!

Remote Work :

No

Employment Type

Full Time

Company Industry

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