Technical Customer Support Specialist
Posted on :
18-09-2024
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Job Description
Job Title: Technical Customer Support Specialist (Search Engine)
Location: Oriente Lisbon
Start Date: 09 October 2024
Contract: CDD 6 months
Are you an Italian Native speaker with solid English skills (B2) passionate about tech and helping others Join our dynamic team in Lisbon and deliver exceptional technical support for a wellknown client (confidential).
What Youll Do:
- Provide topnotch support via phone email and chat
- Assist with presales general inquiries and technical issues
- Resolve product and softwarerelated problems with a customerfirst approach
- Collaborate with technicians and escalate issues as needed
- Maintain brand consistency in all communications and manage your ticket queue
Work Hours:
- Monday to Friday: 08:00 AM 08:00 PM (rotational)
- Saturday & Sunday: 08:00 AM 05:00 PM
What We Offer:
- Salary: 1000 (14 months)
- Additional Benefits: 120 /month 7.23 /day for meals
- Relocation Package: Room in a shared apartment (280 /month all utilities included) reimbursement for airfare up to 400
- Flexible Shifts with weekend availability
- Ongoing training & development to help you grow
If youre ready to tackle tech challenges provide excellent customer support and be part of an exciting environment apply now!
Remote Work :
No
Employment Type
Full Time
Key Skills
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