Developers amp Partners Success Specialist Part-Time

Who we are

Aptoide is the fastest growing Android App Store and distribution platform in the world with over 200 million users and 1 million apps. With offices in Portugal Singapore and China we work with endusers Developers OEMs and Telecoms.

Our mission is to bring back the freedom of choice to the apps worldshaping the future of app economy by creating unmatched value for developers and users globally. The way you play the way you get your apps Were making everything easier andbetter for you!

We are also aware that our success is dependent on our Aptoiders success! Thats why we are proud to be a tech company who enjoys tosetpeople as a core priority. Our AptoidersTalents and Skills are the algorithm of our whole success. This iswhere you can come in!

Our Superpowers:

• Innovation meaning we build our own way to the future.
• Ambition we always go beyond.
• Integrity we are transparent and trustworthy.
• Resultsdriven we are strong on delivering.
• Collaboration the superpower is We not I.

These are our values! These are Aptoides superpowers! This IS Aptoide!

Who you are

We are looking for a Developers & Partners Success Specialist for our Operations Team!

As a Partners Success Representativeyoull be empowered to guarantee our Partners OnBoarding and Success Management. You will also be proactive inlearning moreabout apps monetization and distribution in one of the most dynamic industries of our time: Mobile & Gaming!

What are you going to do

• Mediation between clients and the organization to ensure our developers satisfaction.
• Handle customer inquiries and communication.
• Analyze customer data to improve customer experience and performance.
• Assist with the creation of products and promotional plans for developers and partners to improve and ensure our customers success.
• Performing QA testing on submitted games/apps.
• Developing and maintaining a positive relationship with topgrossing mobile games/apps developers & partners globally.
• Collaborating with crossfunctional teams from Creative Technical Finance Marketing and Legal.

What are we looking for

• Background in Computer Science / Informatics / Information management or any equivalent area;
• Fluency in English;
• 12 years of customer support or quality assurance experience (is a plus);
• Outgoing openminded selfstarted fastleaner;
• Being used to work in a startup environment.

What will you get

• Have the chance to work in a company that reaches millions of users worldwide;
• Working with a multicultural and talented team;
• Work 80% of your time at home and 20% at the office Hybrid working model;
• Flexible schedule between 8 am and 8 pm;
• Team building activities and Workshops;
• Free snacks and breakfast at the office;
• Enter in a game world where you can enjoy many games in our Game Area;