Operations Manager

Client Overview:
Our client is a leading company in the Middle East specializing in innovative experiences across exhibitions events and experiential marketing. Known for their creativity and cuttingedge solutions they work with major brands and organizations to deliver impactful highquality projects that engage and inspire audiences.

Job Description:

1. Strategic Planning and :

• Strategic Planning: Develop and implement operational strategies and objectives that align with the companys overall goals.
• : Oversee the of strategic plans and ensure that they are carried out effectively.

2. Operational Oversight:

• Process Management: Monitor and improve operational processes to enhance efficiency productivity and quality.
• Workflow Optimization: Streamline workflows and processes to ensure optimal use of resources.

3. Team Management:

• Leadership: Lead and manage the operations team including hiring training and performance management.
• Staff Development: Promote professional development and provide guidance and support to team members.

4. Budgeting and Financial Management:

• Budget Management: Develop and manage budgets for operational departments ensuring cost control and financial efficiency.
• Cost Analysis: Analyze financial reports and performance metrics to identify areas for cost reduction and improvement.

5. Supply Chain and Vendor Management:

• Supply Chain Coordination: Oversee supply chain activities including procurement inventory management and logistics.
• Vendor Relations: Manage relationships with vendors and suppliers to ensure timely delivery and quality of goods and services.

6. Quality Control:

• Standards Compliance: Ensure that all operations meet company quality standards and regulatory requirements.
• Continuous Improvement: Implement quality control measures and continuous improvement initiatives to enhance product and service quality.

7. Customer Service and Satisfaction:

• Customer Support: Ensure that customer service operations meet high standards and effectively address customer needs and complaints.
• Feedback Management: Use customer feedback to improve operational processes and service delivery.

8. Project Management:

• Project Oversight: Manage and oversee various projects within operations ensuring they are completed on time and within budget.
• Resource Allocation: Allocate resources effectively to support project objectives and operational needs.

9. Risk Management and Compliance:

• Risk Assessment: Identify and manage operational risks and ensure that appropriate risk mitigation strategies are in place.
• Regulatory Compliance: Ensure that all operations comply with relevant laws regulations and industry standards.

10. Reporting and Analysis:

• Performance Metrics: Monitor and analyze key performance indicators (KPIs) to evaluate operational effectiveness and efficiency.
• Reporting: Prepare and present regular reports on operational performance financials and other key metrics to senior management.

11. Communication and Collaboration:

• CrossFunctional Collaboration: Collaborate with other departments and teams to ensure alignment and support for organizational goals.
• Communication: Maintain clear and effective communication with team members stakeholders and senior management.

12. Innovation and Technology Integration:

• Technology Adoption: Identify and implement new technologies and tools to enhance operational efficiency and effectiveness.
• Innovation: Encourage and support innovation within the operations team to drive improvements and competitive advantage.

An Operations Manager must possess strong leadership skills excellent problemsolving abilities and a deep understanding of operational processes. Their role is pivotal in driving efficiency managing resources and ensuring that the organization meets its strategic objectives.

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Remote Work :

No