IT et Licensing Administrator
IT et Licensing Administrator
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Job Description
IT Asset & Licensing Administrator Arlington TX (Hybrid)
THIS IS A DIRECT HIRE ROLE.
US Citizenship is required.
Position Overview: Position requires the IT Asset & Licensing Administrator to manage IT software entitlements compliance and renewals for software and hardware assets utilized throughout the company. Manage software and hardware asset lifecycle to minimize risks and control costs. Perform software licensing audits at the request of software publishers. Represent IT in process improvement review (PIR) identifying areas for efficiency improvements and operational cost savings
Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Build and maintain the software asset profile for software licenses assigned to individual users mobile devices laptops/workstations and servers.
Responsible for oversight of software license compliance and licensing life cycles with understanding of different licensing types/methods.
Responsible for Support/Interface with vendors for recurring IT infrastructure invoices and vendors
Engage in detailed data analysis/research to validate licensing compliance user license entitlements to ensure overall company software compliance and minimizing licensing costs.
Collaborate with colleagues to ensure that customers software and hardware needs are met.
Must be focused on customer needs and deadlines to prevent service issues from occurring
Document issue resolution using the service desk ticketing system.
Ensure that the maintenance support and upgrade protection renewals are managed in advance of their expiration
Reviews and negotiates pricing with vendors and service providers.
Perform secondary coverage duties related to IT procurement and other duties related to IT Asset Maintenance & Procurement Coordinator.
Respond to and complete IT licensing audits in timely fashion
Identify issues with existing assets and license processes and procedures and take corrective action
Work closely with IT Security Network and Systems Applications Customer Service and BSA teams to ensure proposed or purchased software meets business requirements
Improve processes and tools associated with asset lifecycle management to minimize risk and cost to organization
Qualifications and Education Requirements
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors degree in Business or IT technical/management or AA with 2 years experience or 4 years equivalent related experience with extended knowledge in software/asset licensing compliance and tracking.
Strong understanding of IT systems and applications.
Maintain strong vendor relationships
Knowledge of software asset management processes including software licensing compliance practices and software contracts.
Ability to reason plan direct and evaluate situations to make appropriate recommendations for the procurement of suggested products
Must display tact and selfdiscipline necessary to interface effectively with coworkers customers vendors and all levels of management build culture of trust.
Ability to manage multiple tasks while effectively focusing on priority issues while staying within service level agreement targets.
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks
Preferred Skills
Knowledge of ERP business systems to facilitate procurement process.
Excellent customer service skills.
Proficient in Microsoft Office Suite with strong Outlook and Excel skills
Ability to create document and follow processes and procedures.
Security Responsibilities
Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials in any form. Shall not divulge any information or afford access to other employees not having a needtoknow. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources.
Incumbent must be eligible for DoD Personal Security Clearance.
Work Environment
This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.
Must be able to work in confined spaces for long periods.
Hybrid work schedule may be available
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must have the ability to work overtime as necessary.
Must be able to sit and operate a personal computer for long periods.
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Employment Type
Full Time
