Automotive service drive manager
Automotive service drive manager
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Salary Not Disclosed
Job Description
Were looking for applicants with exemplary customer relations skills strong service writer capabilities and a love for collaboration to step into our next dealership service manager role. No day will be the same in our fastpaced auto service center! You must be ready to address customer concerns and oversee the service advisor in scheduling appointments for vehicle repairs. If youre an experienced automotive professional with excellent communication skills and are ready to run our service department apply today!
- Oversee service team auto service staff and vehicle repair processes to deliver a positive service experience and maintain profitability
- Ensure delivery of customers vehicles on time
- Coach team members on ways to drive service sales beneficial training program options and customer service tactics
- Work with the service advisor to ensure proactive resolution of all customer complaints and make followup calls as needed
- Maintain a high level of customer satisfaction in all automotive service capacities to increase retention and referrals
- Oversee all daytoday job duties within the automotive service department with a focus on high employee and customer morale
- Guide the management of all automotive service department paperwork including repair orders invoices and maintenance records
- High school diploma or GED required a bachelors degree is an asset
- Valid stateissued drivers license and clean driving record are necessary
- Pass the required preemployment drug and background screening
- At least two years of experience as an automotive service writer or service advisor necessary; experience in automotive service management preferred
- Indepth knowledge of automotive technology automotive service technician job duties and automotive repair services is required
Employment Type
Full Time
