Overview
The Outbound Tele Sales Digital Officer plays a crucial role in reaching out to potential customers via digital platforms and driving sales through effective communication and digital marketing strategies. This role is vital in promoting the organizations products or services and generating new business opportunities.
Key responsibilities
- Conduct outbound calls to prospective customers to promote products or services.
- Utilize digital platforms and tools to engage with potential customers and drive sales.
- Develop and implement digital marketing strategies to reach target audiences.
- Handle customer queries and provide information about products or services.
- Meet or exceed sales targets and KPIs through effective outbound sales techniques.
- Nurture leads and build strong customer relationships through tele sales efforts.
- Collaborate with marketing and sales teams to align digital strategies with overall sales objectives.
- Maintain accurate records of customer interactions and sales activities in CRM system.
- Stay updated on product knowledge market trends and digital marketing best practices.
- Provide feedback and insights on customer preferences and market dynamics to improve sales strategies.
Required qualifications
- Bachelors degree in Marketing Business or relevant field.
- Proven work experience in outbound tele sales or digital marketing.
- Strong understanding of digital communication tools and techniques.
- Excellent communication and interpersonal skills.
- Demonstrated ability to meet sales targets and deadlines.
- Proficiency in using CRM software and digital marketing platforms.
- Ability to work effectively in a fastpaced and targetdriven environment.
- Good negotiation and persuasion skills.
- Knowledge of market research and analysis.
- Selfmotivated goaloriented and resultsdriven mindset.
- Ability to adapt to new technologies and digital trends.
- Understanding of customer behavior and buying patterns in digital environments.
- Commitment to providing an exceptional customer experience.
- Flexibility to work in shifts as required.
- Certification in digital marketing or related field is a plus.
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