Center Manager - edtech
Center Manager - edtech
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Job Description
Overview:
Key Responsibilities:
- Lead and manage all branch operations and activities
- Set and achieve sales targets and financial objectives
- Oversee customer service and maintain high customer satisfaction levels
- Manage and motivate a team of employees including hiring and training
- Ensure compliance with company policies and regulations
- Develop and implement strategies to increase branch profitability
- Build and maintain strong relationships with customers and business partners
- Analyze financial reports and take necessary actions to improve performance
- Monitor and control expenses within the branch
- Implement and maintain effective security and safety measures
- Conduct regular performance evaluations and provide feedback to employees
- Resolve customer complaints and operational issues in a timely manner
- Collaborate with other branches and departments to achieve overall company objectives
- Stay updated on industry trends and market conditions
- Represent the branch in meetings events and with stakeholders
Required Qualifications:
- Bachelor s degree in Business Administration Finance or related field
- Proven experience in a managerial role preferably in a similar industry
- Demonstrated success in achieving sales targets and business growth
- Strong leadership and decisionmaking skills
- Excellent communication and interpersonal abilities
- Solid understanding of financial management and analysis
- Ability to multitask and prioritize tasks effectively
- Indepth knowledge of customer service principles and practices
- Proficiency in using relevant software and applications
- Ability to work well under pressure and meet deadlines
- Proven track record of building and maintaining strong customer relationships
- Understanding of compliance and regulatory requirements
- Experience in staff management and development
- Strong problemsolving and conflict resolution skills
- Flexibility to work extended hours and weekends as needed
customer service,performance evaluations,strategic planning,customer relationship management,customer relationships,security management,business administration,branch operations,sales target achievement,conflict resolution,decision-making,security measures implementation,meeting facilitation,leadership skills,security measures,strategy development,expense control,staff management,financial reports analysis,industry knowledge,business development,sales targets,industry trend analysis,financial analysis,problem-solving,software proficiency,interpersonal abilities,meeting representation,communication,prioritization,stakeholder management,industry trends,market conditions,customer service management,finance,interpersonal communication,multitasking,business growth,problem solving,sales,compliance and regulatory,compliance,performance evaluation,decision making,interpersonal skills,branch operations management,financial management,relationship building,priority setting,flexibility,sales management,strategic management,leadership,team management,compliance management,operations management,market analysis,communication skills,relationship management
Employment Type
Full Time
