Responsible for error free operations of mapped Branches consisting of 59 branches
Provide Training and Support to guide BOM & CSOs of branches on Process
Quarterly branch visit of all the mapped branches.
Coordinate monitor and manage various branches with in a particular geographic region.
Provide proper guidance and hand holding to individual branches to make sure that they are fully operational.
Training and mentoring team members on a regular basis and give them pointed feedback
Visit branches on a quarterly Basis and Publish Branch quarterly structured visit report.
Provide clarifications on processes and procedures as may be required and in consultation with other functional units in Bank wherever required.
Have strong understanding of statutes and regulations including KYC adherence & AML alerts disposition counterfeit currency Mandatory Notices Deceased Claim Handling etc.
Monitor of critical GLs of mapped branches aged un reconciled items unprocessed transactions etc.
Guide branches in Audit preparation and review previous audit reports open issues etc.
Active Engagement with branch teams specifically Branch Operation Manager & CSO/Teller on the issues / observation noted in the review and explaining the corrective action plan for issue resolution.
Imparting training on processes and new initiatives to branches.
Highlight open issues/observations at branch level and action plan to ensure resolution and closure.
Conduct frequent branch visits to ensure adherence to bank policies
Bachelor Degree in any specialisation.
Maximum age upto 35 years
58 years of progressively more responsible bank operations.
Excellent presentation and communication skills both written and verbal.
Good Report writing / email skills
Experience managing multiple work sites is required
Good command on excel.
Operational knowledge of Audit & Compliance.
Interpersonal Skills along with customer orientation
Experience managing multiple work sites is required
branch operation,operations,training