Collaborate with crossfunctional teams across organization gather requirements to develop and deliver custom templates workflows (automation) using Atlassian products (JIRA Service Desk Confluence etc.)
Develop custom templates in JIRA to manage projects Epic s Issues/Tasks for entire organization
Design Develop Administer Atlassian products (JIRA Service Desk Confluence) not limiting to deploying custom plugins for JIRA as well as evaluating plugins from marketplace
Install and maintain Atlassian infrastructure for High Availability via Data Centre version and setup load balancers for Scaling the application onDemand along with configuring the Firewall and Network Security features for the Servers
Create customize and Maintain small / large Projects with users ranging fromwith up to 300 projects spaces build plans workflows repositories in the Atlassian tool stack
Create maintain and support dashboards and advanced filters for end users reporting capabilities Provide User Management and grant user permissions using LDAP/SSO integration
Create and maintain detailed technical and user facing documentation.
Perform Migrations of Projects in JIRA and Migrations of spaces in Confluence
Providing Consultation Support and Implementation on migration to Atlassian tools
Conduct training for employees and new hires on JIRA and Confluence regarding how to use the tools new functionality etc.
Troubleshoot and Resolve issues as they arise with JIRA Projects and Confluence in coordination with other admins partner teams Atlassian premier support and TAMs.
Ensure that necessary system backups are performed and storage rotation of backups is accomplished What We Are Looking For
Continuous optimization for a very good customer experience
Proactive identification of areas of improvement and innovative solutions to complex problems
Creation of Custom Post functions and triggers using Groovy Script in Atlassian
Perform application upgrades with scheduled downtime and preemptive communication to customer
System Administration :
Handson Experience with hosted Linux environments and working with partner Teams (infrastructure network etc.)
Proficiency in understanding Jira/Confluence logs and troubleshooting problems at all layers application web server and database
Ensure that necessary system backups are performed and storage rotation of backups is accomplished
Very good understanding of MySQL Database and basic administration of database
Very good understanding of Jira/Confluence Data center software installation configuration files and administration Good understanding of loadbalancers and datacenter deployment of Jira and Confluence
Good understanding of JVM configurations Apache logs and other related details
Good understanding of SSO Active Directory and SSL and certificates in context of Jira/Confluence apps
Technical skills:
Knowledge of JAVA and MYSQL
Experience with Linux OS administration and management.
Knowledge of integration APIs
Experience running Linux OS and Jira applications
Script usage and interpretation (i.e. able to understand a given script used for administration of systems.
Script used for administration of systems
Experienced with Issue Handling
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Jira Admin
