Customer Service istant
Customer Service istant
Posted on :
15-09-2024
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Job Description
Job Summary: We are looking for a friendly and efficient Customer Service Assistant to support our customer service team. The ideal candidate will assist in handling customer inquiries providing information and ensuring a positive customer experience.
Key Responsibilities:
- Assist customers with inquiries via phone email and chat.
- Provide accurate information about products and services.
- Help resolve customer issues and escalate complex cases to senior staff.
- Maintain detailed records of customer interactions.
- Support the customer service team with administrative tasks.
- Contribute to team efforts by accomplishing related tasks as needed.
Qualifications:
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Basic computer skills and familiarity with customer service software.
- Previous experience in a customer service role is a plus.
Remote Work :
No
Employment Type
Full Time
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