drjobs Technical Support Engineer

Technical Support Engineer

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1 Vacancy
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Jobs by Experience drjobs

4-5years

Job Location drjobs

India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description:

Position : Technical Support Engineer
Experience : 45Years
Salary : Depends Upon Experience
Location : Bangalore


We are seeking a skilled Technical Support Engineer to join our team in the technology industry. The ideal candidate will have 45 years of experience in technical support and a strong understanding of technology products and services. As a Technical Support Engineer you will be responsible for providing technical assistance to our customers and resolving their technical issues in a timely and efficient manner. You will also collaborate with our internal teams to ensure customer satisfaction and product improvement. If you are passionate about technology and have a knack for problemsolving we would love to hear from you.

Responsibilities:
. Provide technical support to customers via phone email or in person
. Troubleshoot and resolve technical issues related to our products and services
. Collaborate with internal teams to escalate and resolve complex technical issues
. Document and track customer reported issues and resolutions
. Provide product training and support to customers as needed
. Contribute to product improvement by providing feedback from customer interactions

Requirements:
45 years of experience in technical support or a related field
Strong understanding of technology products and services
Excellent problemsolving and communication skills
Ability to work well in a team and collaborate with internal departments
Customerfocused with a passion for providing exceptional support
Bachelors degree in Computer Science or related field (preferred)

- Proven work experience as a Data Processing Executive or similar role - Proficiency in data processing tools and software - Strong analytical and problem-solving skills - Excellent attention to detail - Good communication and collaboration abilities - Bachelor's degree in Computer Science, Information Technology, or related field If you meet the above requirements and are looking to join a dynamic team in the technology industry, we encourage you to apply.

Employment Type

Full Time

Company Industry

Key Skills

  • Database
  • Jira
  • Linux
  • Bank
  • Java

About Company

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