Senior Siebel CRM
Senior Siebel CRM
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Job Description
Job Title: Senior Siebel CRM
Key Responsibilities:
- Siebel Development: Design and develop new services and integrations using Siebel Tools Configuration Siebel eScript Siebel eAI Siebel EIM and related technologies.
- Support Siebel Implementations: Coordinate with business analysts and technical teams to ensure the smooth implementation of Siebel solutions.
- Documentation: Develop functional and technical design documents user guides migration forms and status reports to align with project requirements.
- Presentations & Workshops: Lead workshops and presentations to showcase implementation quality and success.
- Configuration Management: Manage and monitor current Siebel configurations and adjust as needed for new requirements.
- Testing & Deployment: Develop unit test cases conduct testing and deploy changes to nondevelopment environments.
- Support & Troubleshooting: Offer Siebel configuration support and troubleshoot issues in production environments.
Qualifications:
- Educational Background: Bachelors degree in Computer Science or equivalent experience.
- Experience: Minimum 7 years in Siebel development with expertise in Siebel Financial Services Siebel Call Center or Siebel Public Sector.
- Technical Skills:
- Solid understanding of Siebel Enterprise Architecture and Siebel Best Practices.
- Expertise in configuring UI Layer BO Layer and Data Object Layer.
- Proficiency in workflows Integration Objects Web Services (Inbound and Outbound) Data Maps and EBCs.
- Strong understanding of SQL and scripting.
- Preferred Certifications: Siebel Certification is an advantage.
- Additional Skills: Knowledge of multilingual implementations and experience with IP22X or BI Publisher is a plus.
Good to Have:
- Experience with multilingual implementations.
- Familiarity with Siebel Public Sector eServices.
- Experience with BI Publisher and IP22X Siebel Architecture and Workspaces.
Soft Skills:
- Excellent verbal and written communication skills in English.
- Strong problemsolving and analytical abilities.
- Exceptional customer relationship management and organizational skills.
- Positive attitude and ability to work in a fastpaced environment.
workflows configuration,siebel eim,data object layer,documentation development,oracle,sdlc processes,siebel,configuration management,web services (inbound and outbound),problem-solving,siebel e-script,siebel development,data maps configuration,ip22x+,written communication skills,siebel e-ai,workflows,data maps,presentations & workshops leadership,ui layer,scripting,siebel best practices,siebel financial services,analytical abilities,web services configuration,bo layer,verbal & written communication,architecture,support & troubleshooting,web services,integration objects configuration,integration objects,siebel enterprise architecture,bo layer configuration,bi publisher,data object layer configuration,ebcs configuration,crm,verbal communication skills,software development life cycle (sdlc),siebel public sector,multi-lingual implementations,organizational skills,testing & deployment,siebel call center,siebel tools configuration,siebel implementation,ebcs,sql,ui layer configuration,customer relationship management
Employment Type
Full Time
