Customer Relationship Management
- Regularly engage with customers to gather feedback on products/services, identifying areas for improvement and driving enhancements ;
- Anticipate and address potential challenges or conflicts, aiming to maintain a positive and cooperative relationship with key accounts ;
Business Development
- Identify upsell and cross-sell opportunities within key accounts, working closely with sales and product teams to propose solutions that align with customer needs ;
- Collaborate with the sales team to develop account-specific strategies and action plans to grow business within key OEM accounts ;