Key Account Mining After Sales

ccount Management

• Develop and maintain relationships with key OEM clients, understanding their needs and expectations regarding after-sales support ;
• Serve as the primary point of contact for key accounts, ensuring timely responses to inquiries, concerns, and requests for assistance ;

After-Sales Support

• Coordinate and oversee after-sales services, including maintenance, repairs, spare parts provisioning, and technical support, to meet client needs and expectations ;
• Collaborate with internal teams to ensure efficient and effective resolution of customer issues, aiming to achieve high levels of customer satisfaction ;