About the Job
Working closely with customers on assigned projects as a Software Implementation Lead and ensure endend project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details precision and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation design implementation acceptance testing going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.
Technical Skills and Experience Requirement
Minimum of 2 years prior Development/Support experience would be preferred.
Development and/or implementation experience with .NET C# VB.NET Webservices
Code deployment experience with Web Application Servers
Deployment of applications on Microsoft IIS would be preferred.
Knowledge / working and troubleshooting experience with DB systems like Oracle MSSQL
Support experience with windows servers
Working experience on UNIX LINUX systems will be added advantage
Specific Responsibilities (not limited to)
Coordinate and manage Client s implementation by monitoring deliverables and progress through continuous communication
Document functional specification document and participate in requirement walk through sessions
Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly
Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents
Completing various setup configuration and activation tasks
Expediting resolution to clients
Perform testing on the package received from the development team troubleshoot solve configuration issues coordinate to the
Soft Skills Requirement
Ability to identify troubleshoot educate and resolve issues
Ability to adapt to changes and manage multiple projects
Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers
Experience with common applications (Word Excel PowerPoint)
Ability to establish credibility with clients based on industry product and technology knowledge
Comfortable communicating and submitting reports to all levels of management
Strong planning organization and reporting skills
Proven emotional intelligence reasoning and facilitation abilities
Good time management skill