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GHL CRM Specialist

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Job Location drjobs

Addis Ababa - Ethiopia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

**Job Title: GoHighLevel CRM Specialist**

**Location:** Remote

**Job Type:** FullTime/PartTime/Contract

**About Us:**

At Empire Business we are dedicated to helping businesses enhance their customer relationships and drive growth through innovative CRM solutions. We are seeking a skilled GoHighLevel CRM Specialist to join our team and assist our clients in optimizing their use of the GoHighLevel platform.

**Job Description:**

As a GoHighLevel CRM Specialist at Empire Business you will be responsible for guiding clients in the implementation management and optimization of the GoHighLevel CRM platform. Your role will involve understanding client needs configuring GoHighLevel features and developing strategies to leverage its tools effectively to meet business objectives.

**Key Responsibilities:**

**Client Consultation:** Engage with clients to assess their CRM needs business goals and challenges. Provide expert advice on how to effectively use GoHighLevel to address their specific requirements.

**Platform Implementation:** Oversee the setup and configuration of GoHighLevel including CRM email marketing SMS campaigns sales funnels and automations. Manage data migration and integration with other systems as needed.

**Training & Support:** Conduct training sessions for clients and their teams on GoHighLevel features and best practices. Offer ongoing support to resolve issues answer questions and ensure the platform is used effectively.

**Strategy Development:** Collaborate with clients to design and implement CRM strategies using GoHighLevels tools. Develop and optimize workflows customer segmentation and marketing automation processes.

**Data Management:** Monitor and manage GoHighLevel data quality including data entry cleansing and validation. Ensure data integrity and compliance with relevant regulations.

**Reporting & Analysis:** Generate and analyze reports on CRM performance campaign effectiveness and user engagement within GoHighLevel. Provide actionable insights and recommendations to improve client outcomes.

**Documentation & Knowledge Sharing:** Create and maintain comprehensive documentation including user guides best practice recommendations and troubleshooting tips. Stay updated with the latest GoHighLevel features and industry trends.

**Qualifications:**

**Experience:** Proven experience as a CRM Specialist or similar role with handson experience using GoHighLevel. Familiarity with other CRM platforms is a plus.

**Technical Skills:** Strong understanding of GoHighLevels features and functionalities including CRM marketing automation and sales funnels. Ability to troubleshoot and resolve platform issues efficiently.

**Analytical Skills:** Proficiency in analyzing data and generating actionable insights. Strong problemsolving abilities and attention to detail.

**Communication:** Excellent verbal and written communication skills. Ability to explain complex GoHighLevel concepts in an accessible manner to clients with varying levels of technical expertise.

**ClientFocused:** Proven ability to build and maintain strong client relationships. Experience managing multiple projects simultaneously and delivering results within deadlines.

**Education:** Bachelors degree in Marketing Business Information Technology or a related field or equivalent practical experience.

**What We Offer:**

Competitive salary and performancebased incentives.

Flexible working hours and remote work opportunities.

Ongoing professional development and training.

A collaborative and dynamic work environment.

Opportunity to work with a diverse range of clients and industries.

**How to Apply:**

Interested candidates should submit their resume and a cover letter detailing their relevant experience with GoHighLevel and their approach to CRM strategy and implementation. Please include any case studies or examples of successful GoHighLevel projects.

Empire Business is an equalopportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Remote Work :

No

Employment Type

Full Time

Company Industry

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