Job Title: Collection Executive
Job Overview:
We are seeking a motivated and detailoriented **Collection Executive** to join our team. The role involves contacting clients to collect outstanding payments while maintaining positive customer relationships. Freshers with good communication skills and a willingness to learn are encouraged to apply as training will be provided.
Key Responsibilities
Contact clients to remind them of outstanding payments and overdue accounts.
Negotiate payment plans and settlements within company guidelines.
Maintain accurate records of customer interactions payments and account statuses.
Investigate and resolve discrepancies related to customer accounts and payments.
Provide exceptional customer service while ensuring timely debt collection.
Collaborate with the team to achieve debt recovery targets.
Escalate issues when necessary to higher management.
Qualifications and Skills
Freshers with a Bachelors degree in Finance Business or any relevant field are welcome to apply.
Good communication and negotiation skills.
Basic knowledge of MS Office (Excel Word).
Strong problemsolving abilities and attention to detail.
Willingness to learn and adapt to new challenges.
Key Attributes
Persistence and a goaloriented mindset.
High level of integrity and professionalism.
Ability to manage time effectively and work under pressure.
payments,communication,customer service