- Setup & optimize operational processes & procedures to support scalability.
- Establish and manage warehouse logistics and supply chain networks for devices (phones tablets PC s etc.) in close collaboration with the global team
- Continuously enhance customer experience whilst balancing costs
- Setup and foster relationships between service managers 3rd party networks to ensure customer expectations are met
- Understand client requirements and objectives translating them into operational requirements
- Identify operational risks factors early and implement mitigation or contingency plans
- Report to the executive team and/or client teams on results risks and opportunities identified
- Overseas warehouse management ensuring efficiency inventory control storage and distribution processes
- Manage repair logistics coordinating timely and effective repairs and replacements.
- Optimize logistics operations to ensure timely and costeffective delivery and distribution of devices
Requirements
- Min 4 years of experience managing Supply Chain with good understanding of warehouse operations procurement and vendor management
- Experience with managing teams will be preferred
- Experience in mobile and consumer electronics service sector will be advantageous
- Collaborative and focused on delivery
- Strong communication skills and fluent in English & Malaysia
- Cando proactive attitude with the determination to see through change.
- Selfmotivated and ability to influence stakeholders under dynamic and fast paced environment.
- Ability to work effectively across a complex matrix organization and establish strong working relationships with internal and external stakeholders.
Experience with managing teams will be preferred Experience in mobile and consumer electronics service sector will be advantageous Collaborative and focused on delivery Strong communication skills and fluent in English & Malaysia Can-do proactive attitude with the determination to see through change. Self-motivated and ability to influence stakeholders under dynamic and fast paced environment. Ability to work effectively across a complex matrix organization and establish strong working relationships with internal and external stakeholders.