Responsible for building and updating the knowledge base
Deal directly with clients on escalations, complex matters, and high-priority cases in a timely, positive, and proactive manner
Liaise with government officials as needed as well as maintain a forward-looking solutions mindset and approach
Preparing and representing Deel in both external and internal audits and similar inquiries to provide information in a helpful and positive manner
Building strong relationships with Deel internal stakeholders, responsiveness, and engagement in all Deel's tools and systems, e.g Slack, Jira, Zendesk, etc
Welcoming feedback and considerations across multiple teams and negotiating win-win solutions in a thoughtful, respectful, and collaborative manner
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