Sales Manager - Wyndham Grand Doha West Bay Beach - Wyndham Hotels amp Resorts
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Job Description
Wyndham Hotels and Resorts is now seeking a Sales Manager to join our team at Wyndham Grand Doha West Bay Beach in Doha Qatar.
Job Summary
The role holder will contribute to the performance of the hotel by facilitating the skills he /she has acquired through past experiences in the Sales Department.
As a Sales Manager you are responsible for soliciting selling and contracting rooms within your assigned market. You drive group bookings and sales leads and increase conversion. You are also responsible for monthend reporting and tracking of account production.
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
General Requirements
- Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive friendly courteous and service oriented manner.
- Must be effective at listening to understanding and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive friendly courteous and serviceoriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing nametags.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity identify problem areas and assist in implementing solutions.
- Must be effective in handling problems including anticipating preventing identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information data etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
Fundamental Requirements
- Attend daily Wyndham Business Review (WBR) meeting.
- Develop a full working knowledge of the operations of the hotel including Food and Beverage Guest Services and Reservations.
- Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team.
- Meet or exceed set goals.
- Operate the Sales Department within established sales expense budget.
- Participate in required M.O.D. and Saturday office coverage as scheduled.
- Initiate and follow up on leads.
- Maintain and participate in an active sales solicitation program.
- Monitor production of all top accounts and evaluate trends within your market.
- Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
- Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
- Invite clients to the hotel for entertainment lunches tours and site inspections.
- Assist in implementing special promotions relating to direct sales segments i.e.WynClub parties sales blitzes etc.
- Assist in the preparation of required reports in a timely manner.
- Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
- Conduct a professional thorough site inspection of the hotel with clients exhibiting key features and benefits of the property.
- Use your propertys computerized sales management system to manage the hotels business including (but not limited to) generating reports entering business blocking space and building accounts.
- Meet and greet onsite contacts.
- Abide by Prime Selling Time (PST).
- Develop networking opportunities through active participation in community and professional associations activities and events.
- Review meeting planner evaluations with the Director of Sales to ensure that issues receive followup.
- Entertain clients.
- Handle inquiries as part of Inquiry Day Program.
Education & Experience
- College course work in related field helpful.
- Experience in a hotel or a related field preferred.
- High School diploma or equivalent required.
- Must be skilled in Windows Company approved spreadsheets and word processing.
Physical Requirements
- Long hours sometimes required.
- Light work Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the worlds largest hotel franchising company by the number of properties with approximately 9200 hotels across over 95 countries on six continents. Through our network of approximately 872000 rooms appealing to the everyday traveler Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany N.J. with offices around the world in London Shanghai Buenos Aires Dubai and more Wyndham employs more than 2000 corporate team members worldwide who are dedicated to the Companys mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brandsthink household names like Wyndham La Quinta Ramada Days Inn and Super 8Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture commitment to flexibility and core values of Integrity Accountability Inclusivity Caring and Fun are just part of what continues to make Wyndham an awardwinning best place to work.
Job Location: Wyndham Grand Doha West Bay West Bay Doha Diplomatic Area Plot number 2003 Doha Doha 66626
Employment Status: Fulltime
Employment Disclaimer
In some locations around the world Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties the Hotel owner is the actual employer and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that by applying through this site I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.
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