Customer Success ociate GGN-SI
Customer Success ociate GGN-SI
Posted on :
06-09-2024
Employer Active
1 Vacancy
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Job Description
Job Title: Customer Success Associate / Customer Support Executive
Work Mode: Work From Office
Process: International Process
Location: Phase IV Udyog Vihar Sector 18 Gurugram Haryana 122016
Roles and Responsibilities:
- Handle customer queries and provide efficient solutions
- Maintain customer satisfaction through effective communication
- Assist in resolving issues related to product or service usage
- Work in a fastpaced environment while adhering to quality standards
Additional Benefits:
- Opportunity to work with a dynamic team in an international process
- Professional growth and development opportunities
Requirements
Skill Set:
- Excellent communication skills in English and Hindi (Fluency in English is mandatory)
- Strong interpersonal and problemsolving skills
Qualification:
- Bachelors degree (mandatory)
Experience:
- Minimum 3 years of experience in an International BPO
Benefits
Cab Facility: Available
Onetime Meal: Available
Headcount: 6 Positions
Interview Mode:
- All Virtual
- HR Round
- Operations Round
- Joining Formalities
- Final Joining
- HR Round
Salary:
- Tier 1 Hindi/English: 32000 CTC
- Tier 2: 36000 CTC (As per experience)
Shift: 24/7 Rotational Shift
- 5 Days Working
- 2 Weekly Offs
For girls day shifts only.
Skill Set: Excellent communication skills in English and Hindi (Fluency in English is mandatory) Strong interpersonal and problem-solving skills Qualification: Bachelor's degree (mandatory) Experience: Minimum 3+ years of experience in an International BPO
Employment Type
Full Time
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