Junior IT - Technical Consultant - ManageEngine Remote role
Junior IT - Technical Consultant - ManageEngine Remote role
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Job Description
If you are passionate about technology possess excellent communication skills and thrive in a fastpaced customerfocused environment we want to hear from you!
ManageEngine (Division of Zoho Corporation) offers enterprise IT management software for your service management operations management Active Directory and security needs.
We are seeking a highly skilled and motivated Junior IT Technical Consultant to join our dynamic team.
Learn more about ManageEngine :
Handle endtoend ManageEngine solution presales engagements through facetoface and online meetings.
Provide demo presentations & conduct reseller/partner training on ManageEngine solutions
Collaborate with product engineering teams to stay up to date on ManageEngine product and feature updates.
Engage with existing ManageEngine customer to make sure they are happy customers and identify any upsell/cross sell opportunities if any.
Act as a trusted advisor and technical SPOC for the strategic accounts.
Requirements
Strong technical knowledge of IT infrastructure technology solutions including IAM IT Security solutions and IT service management.
Bachelor s degree in computer science Information Technology or a related field (or equivalent work experience).
Willingness to travel within/outside EU to meet customers partners and prospects.
Technical Presales/Technical Account Management/ ICT Manager or related experience is an added advantage.
Build strong relationships with key stakeholders including customers partners and internal teams.
German and English professional proficiency is mandatory for this role
Benefits
Continuous training and professional development opportunities
Supportive and inclusive team and colleagues
Participation in coaching and mentoring schemes
Subsidised transport card
It is important for the applicant to hold a national or EU passport have a valid work authorization and be within commutable distance. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.
Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. Together lets shape the future of business software!
A passion to work with technology. Team-player: Able to work in a diverse multi-cultural team in a collaborative way. Customer empathy and strong customer-facing skills via excellent communication. Comfortable with giving and receiving constructive feedback. Proven work experience of 3-5 years as Account Manager or relevant role in a technology/ICT company Demonstrated ability to connect with stakeholders at all levels of an organization, including executive and C-level Solid experience or background with business software Experienced in managing customer expectations while working with internal teams and stakeholders while listening to customers and showing empathy Proven ability to juggle multiple account management projects simultaneously, while maintaining keen attention to detail
Employment Type
Full Time
