Site Manager

• Ensure that Field Service Engineers (FSEs) are adept at troubleshooting maintaining and adjusting client equipment with ongoing skills enhancement and training initiatives.
  
• Establish streamlined communication channels for swift issue reporting and resolution serving as the final point of escalation for unresolved matters while fostering effective collaboration with management tiers.
  
• Enforce strict adherence to company policies promptly reporting any infractions or incidents and consistently providing comprehensive performance reports to the Service General Manager.
  
• Conduct biannual performance evaluations for FSEs devising tailored training programs to foster skill development and judiciously manage overtime and budgetary resources to maximize cost efficiency.
  
• Implement robust procedures for the meticulous handling and tracking of spare parts inventory including usage reports nonexercised warranty service tracking and optimization of packaging and shipping processes.
  

Requirements

• Bachelor s Degree in Electrical Engineering Physics or similar or an Associate s Degree in Engineering or similar technologies.
  
• At least 23 years of management experience.
  
• A minimum of 2 years in a semiconductor or similar industries (Electron beam Mask writer CDSEM Stepper Laser Mask writer or ion implanter).
  
• Experience in troubleshooting and repairing mechanical & electrical subsystems.
  
• Experience and knowledge of high vacuum systems and components such as Ion pumps Turbo pumps and scroll pumps.
  
• Working knowledge and/or experience in Linux Sun OS systems and Windows. Microsoft Office skills such as Excel are essential for data analysis.
  
• Ability to understand and implement mechanical and electrical drawings/schematics.
  
• Ability to travel to other customer sites within in the US.
  
• Japanese Language/oral and reading skills are a plus.
  

Benefits