Housekeeping Attendant

Housekeeping Attendant - Waldorf Astoria Lusail Doha

Waldorf Astoria Doha Lusail location Doha, Qatar category Hotel Full-time HOT0AXPQ Posted: Sep 2nd 2024 JOB DESCRIPTION A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.
As Housekeeping Attendant, you will support all Housekeeping and Laundry areas. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:
Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards Provide excellent guest service Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time Replaces (a) Laundry Attendant in case of holidays, days off or absences Cleaning guestrooms mid-stay and after departure Making beds following the brand standards and training provided Replacing dirty linens and towels Restocking guestroom amenities like toiletries, drinking glasses, and room amenities Removing garbage, recycling, and room service trays Organizing and stocking housekeeping carts Notifying the maintenance department about broken appliances, or damage Upholding the hotel’s confidentiality and security standards Respecting “do not disturb” signs and the guest’s privacy Achieving the departmental goals
A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:
Planning and organizing Good oral and written communication Previous experience in Housekeeping Good interpersonal skills Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office Committed to delivering a high level of customer service Excellent standards of cleanliness Attention to detail Guest-forward thinking Teamwork and collaboration Organizational skills and time management Listening skills Honesty and integrity High energy levels
It is advantageous in this position if you demonstrate the following capabilities an