drjobs Customer Care Executive

Customer Care Executive

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1 Vacancy
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Job Location drjobs

Secunderabad - India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: Customer Care Executive

Process: APBL Process / All V4/V5 Requirements

Location: Ranigunj Secunderabad

Work Mode: Work from Office (Mandatory)

Key Responsibilities:
Handle customer queries and provide support through various communication channels.
Resolve issues efficiently and ensure customer satisfaction.
Adhere to the defined processes and service level agreements.
Manage 24/7 rotational shifts with diligence and professionalism.

Qualifications:
Educational Qualification: PUC/Intermediate/2 or Graduation
Experience: Open to both Freshers and Experienced candidates.

Skills Required:
Languages: (Any one set)
KannadaEnglish
OdiaEnglish
TamilEnglish
AssameseEnglish
Strong communication and problemsolving skills.
Ability to work in a fastpaced environment with rotational shifts.

Interview Process:
1. HR Round
2. Operations Round
3. Client Round

Compensation:
Salary: For Fresher V4 17500 CTC ( 17500 Take Home including PMI).

Work Schedule:
Days of Work: 6 days a week with 1 day rotational weekoff.
Shift Type: 24/7 Rotational Shift.

Additional Information:
Notice Period: Immediate Joiners required.
Cab Transport: No cab facilities provided.

Location of Interview: Ranigunj Secunderabad

communication skills,customer care,english,tamil,problem-solving skills

Employment Type

Full Time

Company Industry

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