German speaking Customer Support Executive

• Deliver technical customer support via voice chat and email promptly
• Ensure an exceptional customer experience
• Document all interactions in a dedicated CRM system
• Act as a key contributor within the internal team and wider department initiatives providing feedback/updates promoting collaborative solutions and supporting colleagues/department

• Proficient verbal and written communication skills in German (C1 level) and English (B2)
• Prior experience in Customer Support and technical support particularly with a help desk or other IT functions
• Ability to undergo a background check
• Strong independent work and remote team collaboration skills
• Proficiency in problemsolving critical thinking and adaptability
• Strong working knowledge of external systems and PCbased Internet and software applications (e.g. internet Microsoft Office)

• Competitive remuneration package based on experience skills and performance
• Permanent contract
• Private health and life insurance
• Dynamic and creative team with a positive and friendly atmosphere
• Supportive work environment with excellent employee reviews

adaptability,german language,german,customer support,help desk,skills,english,on-call support,technical support skills,internet applications,communication skills,internet,microsoft word,customer service,verbal and written communication,communication,critical thinking,remote team collaboration,problem solving,verbal communication,internet and software applications,written communication,team collaboration skills,english language proficiency,english communication skills,knowledge of internet and software applications,bpo,customer,german language proficiency,microsoft office,crm,atmosphere,chat,technical support,help desk support,german communication skills,it functions,problem-solving,background check,interpersonal skills,german speaking