Overview
The Inside Sales Executive in the Edtech industry plays a vital role in driving the companys revenue growth by effectively selling products and services to prospective customers. They are responsible for building and maintaining relationships with clients understanding their needs and providing solutions that align with the companys offerings. This role is crucial in driving customer acquisition retention and satisfaction while contributing to the overall success of the organization.
Key responsibilities
- Conducting outbound sales activities to generate leads and identify potential customers in the Edtech sector.
- Engaging with prospects through calls emails and virtual meetings to understand their needs and effectively communicate the value proposition of the companys products and services.
- Collaborating with the marketing team to develop and implement lead generation strategies and campaigns.
- Maintaining accurate records of sales activities and customer interactions in the CRM system.
- Negotiating contracts and pricing to close deals while ensuring profitability for the organization.
- Providing product demonstrations and presentations to prospects showcasing the benefits and features of the Edtech solutions.
- Following up with existing customers to drive upselling and crossselling opportunities.
- Staying updated on industry trends market conditions and competitor activities to identify new business opportunities.
- Working closely with the internal teams to address customer inquiries resolve issues and ensure a seamless customer experience.
- Meeting and exceeding sales targets and KPIs set by the sales management.
- Contributing to the development of sales strategies and tactics to drive business growth and market penetration.
- Participating in sales meetings training sessions and workshops to enhance selling skills and product knowledge.
- Leveraging networking and relationshipbuilding skills to expand the customer base and foster longterm partnerships.
- Collaborating with sales management to provide regular reports on sales activities pipeline status and market insights.
- Adhering to ethical and compliant sales practices while upholding the companys values and standards.
Required qualifications
- Bachelors degree in Business Marketing or a related field.
- Proven experience in inside sales preferably in the Edtech industry.
- Demonstrated success in achieving and exceeding sales targets and KPIs.
- Solid understanding of sales methodologies customer acquisition and relationship management.
- Excellent communication and interpersonal skills with the ability to articulate value propositions effectively.
- Proficiency in using CRM software to manage leads opportunities and sales activities.
- Strong negotiation and closing skills to secure deals and drive revenue growth.
- Indepth knowledge of the Edtech sector including key players market trends and customer needs.
- Ability to adapt to a dynamic and fastpaced sales environment while maintaining a customercentric approach.
- Selfmotivated and resultsdriven with a passion for continuous learning and professional development.
- Team player with the ability to collaborate across departments and leverage internal resources to meet customer requirements.
- Detailoriented with a focus on maintaining accurate and organized sales records and reports.
- Willingness to travel occasionally for client meetings industry events and conferences.
- Familiarity with virtual selling techniques and tools such as online demos and webinars.
- Commitment to upholding ethical standards and integrity in sales practices.
sales,communication,negotiation,crm,edtech