Italian Customer Support Specialist - Lisbon
Italian Customer Support Specialist - Lisbon
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Do you follow all the latest developments in technology and gadgets Do you have excellent communication skills in Italian This is your chance to work as a Customer Specialist for one of the Big CS/IT companies in Lisbon
* Availability to start right away
Responsibilities:
Communicate with customers via chat email & calls (small percentage)
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction representing a major brand
Assist customers to manage/secure their account & passwords
Escalate unresolved cases by contacting 2nd level support Interaction Experts
What you will bring:
Fluency in Italian (minimum C1) and Advanced English knowledge
Great communication skills
Prior customer support experience would be an advantage
Strong troubleshooting skills
Conditions on offer:
Relocation package if required (if coming from abroad)
Monthly salary 2 extra salaries per year
Performance bonus
Meal allowance
Health care benefits and numerous other discounts
Transport bonus
Full training by certified instructors
Professional growth & development opportunities
In the interview other projects can be presented as per availability and skills.
Remote Work :
No
Employment Type
Full Time
