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1 Vacancy
Job Description
The State of Michigan is looking for: Business Analyst
Interviews: 1st round interviews will be held via MS Teams. There is a potential 2nd round interview could be held inperson so please make sure your candidate is available to come onsite for an interview if requested.
Duration: 1 year with extension possible
Position location: Lansing MI. Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1 two days a week.
Local candidates (strongly preferred) or nonlocal (must be willing to relocate at their own expense from acceptance with no delays & follow the onsite/hybrid schedule)
Clear and concise communication skills required.
Top Skills & Years of Experience Required:
Strong interpersonal skills
Strong knowledge of an enterprise wide network
Ability to communicate with managers and customers/clients
Candidates should be able to effectively utilize time
Candidates should be extremely organized
134271 Job Description
Position Title: Business Analyst 5
Short Description: Receive process present data and information regarding our weekly Service Requests (Infrastructure Service Requests). Responsible for gathering business and technical requirements during the client kick off meetings. Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services such as WAN WLAN MLAN Security Contact/Call Centers Telephony and Video. Manage multiple projects based on Agency assignments.
Complete Description:
Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
Ability to obtain and report business and technical requirements
Facilitate review sessions to discuss projects
Excellent customer and communication service skills
Work with multiple network platforms such as WAN MLAN WLAN Security Voice and Videoconferencing
Disseminate information effectively to all technical teams customers and technical managers
Understand a large (enterprise) and complex network environment
Skills Experience and Education:
Bachelors Degree Required
Organization and Prioritization skills are Mandatory
Communication and Interpersonal skills are Mandatory
Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required
Minimum 13 years experience with Clarity is Preferred
Minimum 35 years experience with Microsoft Project and Excel is Required
Minimum 23 years experience with DevOPs is Preferred
Minimum 35 years experience with Remedy/Helix is Required
Minimum 35 years working within a Telecommunications environment is Required
Minimum 35 years experience in a large Enterprise setting is Required
Minimum 35 years work experience with multiple network platforms is Required
Minimum 35 years working with multiple network lines of service is Required
Minimum 5 years dealing with customers is Required
Employment Type
Full Time
