ServiceNow-Presales

Job Description:

Key Responsibilities:

• Provide strategic leadership and direction for the ServiceNow practice aligning it with the organizations overall objectives.
• Oversee the implementation customization and administration of ServiceNow solutions ensuring highquality delivery and client satisfaction.
• Lead and manage a team of ServiceNow professionals fostering a collaborative and motivating environment to achieve common goals.
• Cultivate and manage strategic partnerships with key stakeholders to enhance business growth and market presence.
• Collaborate closely with internal and external stakeholders to develop innovative solutions that meet the needs of partners and clients.
• Offer valuable insights guidance and leadership in partnership management sales initiatives and customer engagement.
• Develop and execute gotomarket (GTM) strategies to achieve business objectives and drive business development.
• Ensure compliance with industry standards best practices and security protocols in all ServiceNowrelated projects.
• Stay updated with the latest ServiceNow features updates and industry trends leveraging them to improve the practice.

Qualifications:

• 10 years of proven experience working with the ServiceNow platform with expertise in implementation customization and administration.
• Strong leadership and management skills with the ability to inspire and motivate a team towards achieving common goals.
• Excellent communication and interpersonal skills capable of effectively interacting with clients team members and stakeholders at all levels.
• Extensive experience in Customer Service Management and App Engine.
• Knowledge and experience in Financials Service Management Healthcare and Life Sciences are a plus.
• ServiceNow certifications (Administration Implementation or other relevant certifications) are highly desirable.
• Proven ability to thrive in a fastpaced and dynamic work environment with a commitment to delivering exceptional results.
• Experience in consulting or a professional services environment is a plus.
• Bachelor s degree in Computer Science Information Technology or a related field (Masters degree preferred).
• Strong experience in solutioning and developing GTM strategies to achieve business objectives.
• Ability to work collaboratively in a crossfunctional environment and build strong relationships with partners and internal teams.
• Strong presentation skills to effectively convey ideas proposals and strategies.

Remote Work :

No