Application Support Manager
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Job Description
In this role, you will be responsible for overseeing the support and maintenance of business critical applications. You are responsible for ensuring the smooth operation and availability of various business applications used within Qatar Airways. This includes troubleshooting application issues, resolving incidents, and providing technical support to end-users. You need to coordinate with other teams, such as development or infrastructure, vendors to investigate and resolve issues within defined timelines. You may also have to work with external solution providers, documenting solution requirements and validating if the vendor solution meets business expectations before promoting to production environment. You need to ensure stability, availability, and efficient operation of business applications, while leading and managing a team to deliver exceptional support services to end-user.
Employment Type
Full-time
