Senior Network Infrastructure Engineer

Lead the Charge in Building Tomorrow s Network Infrastructure Shape the Future with Your Expertise!

The heart of every successful business lies in its ability to innovate and adapt. This is the ethos driving our company a leader in the global outsourcing industry renowned for its innovative solutions and exceptional client service. We specialize in delivering tailored outsourcing strategies that enhance operational efficiency and drive business growth across diverse sectors. Our success is built on nurturing talent and fostering a dynamic work environment where every team member can flourish. Joining us means becoming part of a forwardthinking organization that prioritizes your career development while celebrating your achievements. Experience a culture of excellence and be a key player in our journey towards transformative success.

As a Senior Network Infrastructure Engineer youll oversee daily health checks on network infrastructure manage realtime monitoring and address incidents swiftly. Youll maintain Data Center devices ensure proper installation and maintenance of network equipment and lead change management processes. Additionally youll document procedures stay current with technologies and act as a Level 3 escalation for highseverity issues.

Orchestrate the Symphony

• Perform daily health checks on network infrastructure reviewing device logs and responding to alerts.
  
• Monitor and maintain proactive realtime monitoring of network devices connectivity and utilization to ensure availability redundancy and stability.
  
• Investigate isolate and troubleshoot incidents and outages using known and published resolutions.
  
• Maintain Data Center devices and services to standard operating environments including proper patch cable structure correct power cable insertion operational cooling systems logbook review and biometric checks.
  
• Handle the physical installation testing and maintenance of devices such as routers switches access points firewalls UPS and other network equipment.
  
• Actively participate in the change management lifecycle by creating and implementing requests for change (RFC) conducting peer reviews and attending regular change review meetings.
  
• Document create and update standard operating procedures and best practices for troubleshooting.
  
• Ensure all tickets (service requests incidents changes problems etc.) are closed or within the SLA.
  
• Provide quality customer service to internal or external stakeholders/clients.
  
• Stay uptodate with emerging and innovative technologies to improve network infrastructure services.
  
• Act as Lead Engineer in the absence of the team lead or manager and as a Level 3 escalation for highseverity issues VIP requests and project implementation.
  
• Collaborate in planning testing and proof of concept for new firmware software upgrades new devices features and products.
  
• Recommend improvements to network engineering principles processes and procedures.
  
• Liaise with other IT departments and partners to resolve problems incidents outages vulnerabilities bugs and perform patch remediation.
  
• Maintain a patch management strategy for network devices ensuring firmware/software is uptodate or compliant with best practices and audit requirements.
  
• Conduct technical peer reviews for standard and normal RFCs.
  

Requirements

Skills That Light the Way

Specialists or Subject Matter Experts in at least two of the following fields:

• Network Security: Build manage maintain and troubleshoot nextgen and traditional firewalls.
  
• Enterprise Routing and Switching: Build manage maintain and troubleshoot WAN/LAN and BGP.
  
• Data Center: Build manage and maintain data center operations.
  
• Service Provider: Design plan recommend and implement network infrastructure solutions and services.
  
• Cloud Network: Build manage maintain and troubleshoot Network or Infrastructure as a Service (NaaS/IaaS).
  
• Wireless Network: Build manage maintain and troubleshoot wireless access points.
  
• Network Automation or DevOps: Build manage maintain and troubleshoot scripts playbooks APIs and other automation frameworks (Ansible Python SALT LAMP).
  

Skills and Competencies:

• Preferably 5 to 10 years of experience as a Network Engineer in a telecom company or Internet Service Provider.
  
• Certification in CCNP/JNCIS or equivalent is required. ITIL Certification/IT Service Management is also required.
  
• Expertise in Cisco HP Aruba Juniper and Mikrotik routers and switches.
  
• Proficiency in routing and Layer 3 network protocols including Default Static OSPF BGP and others.
  
• Proficiency in switching and Layer 2 protocols including Ethernet Fiber Optics LAN/WAN VLAN VxLAN QinQ MPLS EVPL DLL STP/MSTP/RSTP 802.1X 802.11 Bridge LaCP/Link Aggregation and GRE tunnel.
  
• Expertise in firewall/nextgeneration firewalls (Fortinet Palo Alto Juniper Sophos WatchGuard) Intrusion Detection and Prevention Systems (IPS/IDS) Access Control Lists Firewall Filters NAT IPSEC SSLVPN and other security profiles.
  
• Proficiency in DNS DHCP NTP SNMP TCP/UDP Radius/TACACS CMDB Configuration Management and Backup.
  
• Experience in NAC or PacketFence administration is advantageous.
  
• Expertise in debugging logs and an indepth understanding of devices to maximize their features.
  
• Advanced administrative experience with network monitoring systems including PRTG Ping Plotter IPAM SolarWinds NPM Zabbix and Open NMS.
  
• Scripting/Automation skills (Python Ansible).
  

Benefits

The Golden Ticket

• HMO coverage upon regularization
  
• Competitive Package
  
• Prime office location
  
• Unlimited opportunities for employee referral incentives across the organization
  
• Standard government and Emapta benefits
  
• Total of 20 annual leaves to be used on your own discretion
  
• Fun engagement activities for employees
  
• Mentorship and exposure to global leaders and teams
  
• Upskilling through Emapta Academy
  
• Career growth opportunities
  
• Diverse and supportive work environment
  

Why We Stand Out Among the Rest!

Join Emapta a company recognized as one of the Best Places to Work for in Asia by HR Asia and The Philippines Best Employers for 2023. Our culture of care and empathy reflected in our 50/50 gender ratio ensures youll feel like part of the family from day one. Were dedicated to nurturing talent and providing the tools for your success. Be part of a squad of dream chasers and world changers showcasing Filipino talent to the world. With 18 strategically located offices and over 720 clients youll have the opportunity to make a positive impact daily whether you prefer officebased or workfromhome options. Join us for a 100% virtual recruitment process and lets make magic together!

Working in Emapta not only provides you the certainty of working with a wellestablished organisation which nurtures the careers of almost 7400 team members it also places you in direct relationships with some of the world s leading and most innovative companies.

Tim Vorbach CEO

#EmaptaExperience