Refrigeration Service Technician
Refrigeration Service Technician
Posted on :
30-08-2024
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Job Description
Salary: $46.7k $70k
Shift: Day shift (25% travel)
Location: Springfield MO
Essential Job Functions:
- Provide prompt courteous and knowledgeable technical support to customers and dealers.
- Document and follow up on service issues collaborating with various departments.
- Learn and maintain knowledge of DFE and RP products including electrical refrigeration and dairy sanitation.
- Conduct service training seminars and develop training materials.
- Update and maintain service manuals and bulletins.
- Assist with warranty claims and documentation.
- Support sales and service relationships with customers.
- Provide onsite product support as needed.
- Help production teams resolve quality issues.
- Participate in company meetings and contribute to team goals.
- Perform other duties as needed.
- Travel up to 25% including international trips.
- Regular inperson attendance is required.
Requirements:
- Strong technical and problemsolving skills.
- Excellent communication and customer service skills.
- Ability to work well in a team and willingness to travel.
- Valid drivers license.
- Proficient in MS Word Excel and PowerPoint
- Excellent oral and written communication
- Strong interpersonal and organizational skills
- Exceptional work ethic and initiative
- Ability to analyze and react quickly
- Prioritize and multitask effectively
- Valid Universal EPA 608 Refrigerant Usage Certificate
- Knowledge of JDE dairy farm milk cooling process chillers and DFE/RP products is a plus
- Technical degree in Electrical and/or Refrigeration (or)
- 3 years of technical service experience in electrical or refrigeration (or)
- Equivalent combination of education and field experience
Remote Work :
No
Employment Type
Full Time
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