Customer Care Specialist
Posted on :
30-08-2024
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
30-08-2024
Job Description
Position: Customer Care Specialist (Dutch)
Location: Remote/work from home in Greece
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Conduct technicalbased customer assistance through voice chat and email in a timely manner
- Provide exceptional customer experience
- Document each interaction in a dedicated CRM system
- Act as a key participant within the internal team and wider by taking part in department initiatives providing feedback/updates promoting collaborative solutions and supporting colleagues/department
REQUIREMENTS:
- Ability to effectively and correctly communicate verbally and in written format in Dutch/Flemish (C1 level) and English (B2)
- Residing in Greece and be able to take on a job in Greece legally without companys support
- Experience in Customer Support technical support especially with a help desk or other IT functions
- Ability to go through background check
- Strong abilities to work independently and as a remote team player
- Problemsolving and critical thinking skills
- Adaptable and flexible demonstrating abilities to work with process and information changes
- Strong working knowledge of external systems and PC based internet and software applications (e.g. internet Microsoft Office)
OFFER:
- Excellent remuneration package based on experience skills and performance
- Indefinite contract
- Private health and life insurance
- 85 EUR monthly meal vouchers
- 65 EUR monthly Work From Home allowance
- 14 salaries a yer
- Eight hours shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday from 9 AM to 11 PM
- Fully remote work from Greece
- A dynamic and creative team with positive and friendly atmosphere
- Good work environment the employer can show off great reviews from their employees
- Guidance and tools to reach your full potential
- Private health and life insurance
85 monthly meal vouchers
To apply for this position and to explore many other exciting opportunities visit and apply through our career page:
- 1300 x 14 salaries 85 (net) meals 65 Transportation allowance (gross)
- Start date 5 sep
- Tickets to Thessaloniki 15 days paid accommodation and up to 350 real estate agency fee or deposit reimbursement
- IMPORTANT: each candidate must be submitted at least 3040 days prior to the start date due to lenghty background check! Please ask if the candidate has worked with Taskus Greece or META in the past 6 months. 65 euro transport allowance. Must have a clear Criminal record
Remote Work :
No
Employment Type
Full Time
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