Assistant Restaurant Manager

An Assistant Restaurant Manager will oversee the Food & Beverage operation to ensure high standards of quality and service.What will I be doing?• Oversee food and beverage service to meet the standards• Manage the flow of customers and coordination between front and back-of-house during service.• Maximize sales opportunities through up-selling and training staff on effective sales techniques.• Ensure staff maintain brand standards and deliver exceptional levels of customer service.• Handle guest inquiries, complaints, and special requests with professionalism and efficiency.• Accurately manage all transactions, including POS system oversight, cash handling, and billing.• Manage team schedules, ensuring optimal staffing levels during peak and off-peak hours.• Control inventory, monitor stock levels, and minimize wastage through effective resource management.• Lead regular training sessions to keep the team updated on service protocols and luxury standards.• Collaborate with the Restaurant Manager to develop and implement strategies for service improvement.• Ensure compliance with health, safety, and hygiene regulations in all aspects of restaurant operations.• Conduct performance evaluations, providing feedback and coaching to team members. What are we looking for?An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Previous experience in organizing food and beverage service in a range of outlets• Experience in supervising a team• Ability to demonstrate delegation skills• Flexibility to respond quickly and positively to a range of work situations• A passion for developing others to be part of a winning team