Technical Support Engineer
Posted on :
26-08-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
26-08-2024
Job Description
Key Responsibilities:Respond to customer inquiries via email phone and chat in a timely and professional manner.Assist customers with productrelated questions technical issues and general inquiries.Troubleshoot problems and provide appropriate solutions or escalate issues as needed.Maintain accurate and detailed records of customer interactions and transactions.Collaborate with other team members to ensure seamless customer experiences.Provide feedback to the product development team based on customer insights and feedback.
Employment Type
Full Time
Company Industry
Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers
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