Service Desk Analyst

At Pro Talent HR we specialize in empowering businesses with comprehensive HR solutions tailored to drive growth and success. From talent acquisition and employee development to payroll management and compliance our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies. Were dedicated to helping companies of all sizes optimize their human capital ensuring that they not only meet but exceed their business objectives.

Role Description

This is a fulltime remote role for a Service Desk Analyst at Pro Talent.

The Service Desk Analyst will be responsible for providing technical support troubleshooting and customer service on a daytoday basis.

Qualifications

• Technical Support and Troubleshooting skills
• Analytical Skills
• Customer Support and Customer Service skills
• Strong problemsolving abilities
• Excellent communication and interpersonal skills
• Ability to work well under pressure
• Previous experience in a similar role is a plus
• Relevant certification in IT or related field

Remote Work :

No