Job Level: SPE/EXP (Based on Experience Level the Job Level to be considered)
Role :SERVICENOW ITOM DEVELOPER
Role Description:
This role is for an ITOM Developer in ServiceNow for GreenLake Management Services (GMS) & Advisory and & Professional Services. Identified developers will work in areas of IT Operations Management to include Event Management Integrations of Applications Orchestration of Incident Remediation Process & Workflow and Cloud Automation and will be part of the Platform Engineering team.
Expectations: Quick learner well organized and highly motivated with good communication skills
Will work with a team of highly skilled developers and excellent mentors
Core responsibility will be to write clean efficient unittestable code with minimal support needed
Will adhere to the coding and review practices laid down by the team .
Equally responsible for the quality and timeliness of the modules you are working on .
Expected to document the pseudo code as applicable w.r.t the templates. .
Display keen interest in the latest technologies and share that knowledge with peers and managers. . Great organization skills to prioritize follow up deliver and communicate status of assigned actions.
Essential Skill Set: Have a passion for Programming and problem solving
Prior working experience with any ITSM tools will be an added advantage Deep knowledge on Object Oriented Programming Concepts (OOPS) and ObjectOriented Design Principles .
Knowledge of Python Shell scripting and PowerShell will be needed.
Should have working experience in the event management module integration with event management module from monitoring tool .
Should have working experience in Cloud Management Module of servicenow.
Should have built some automation script for customers to save cost.
Should have knowledge on integrating multiple tools as per requirement and should be capable enough to write script in any language .
Should have knowledge on cloud platform like