Sales Assistant

The primary purpose of this role is to provide essential support to the sales department ensuring efficient operations sales processes and accurate data management The Sales Assistant will play a critical role in maintaining accurate records assisting and supporting the sales team in achieving their goals.

Key Performance Outputs

• Execute Packing Instructions: Implement packing instructions with precision adhering to established guidelines to maintain quality and accuracy.
  
• Support Data Management & Reporting: Assist with managing master data generating grower reports and resolving datarelated queries efficiently.
  
• Order Processing: Collaborate with the Sales Planner and Coordinator to process opportunities and orders ensuring data integrity and timely updates.
  
• Order Fulfillment Verification: Regularly check order fulfillment status identifying and addressing any sales or operational issues promptly.
  Sales Order Creation: Work with Account Managers and Sales Planner to create and process sales orders ensuring all requirements are met.
• Peak Period Support: Provide additional support during peak periods to maintain operational efficiency.
  
• Facilitate Timely Invoicing: Ensure sales orders are processed promptly for accurate and timely invoicing by the Finance Department.
  
• Manage Reallocations and New Orders: Handle order reallocations and generate new sales orders as requested.
  
• Return Authorizations: Assist in generating and processing return authorizations as per company policies.
  
• Pricing & Availability Templates: Prepare and maintain accurate pricing and availability templates to support sales and inventory management.
  
• Credit Insurance Forms: Support the completion of Credit Insurance forms and update information in Netsuite for compliance.
  
• CRM Maintenance: Ensure customer information is accurately maintained and uptodate in the CRM system.
  
• Sales Lead Management: Capture and organize sales leads from various sources to facilitate effective followup.
  
• Ad Hoc Sales Support: Provide flexible support to the sales team as needed to ensure smooth operations.
  
• Credit Card Reconciliation: Perform credit card reconciliations for the sales team ensuring accurate reporting of expenses.
  
• Feedback Reporting: Compile the "Feedback from the Field" report to inform sales strategies and improvements.
  
• Team Support: Assist the Sales Manager and team with various adhoc tasks to meet objectives and operational needs.
  

Requirements

• BComm Degree/Diploma with a Marketing/Logistics/International Trade major or
  
• similar degree. Suitable tertiary qualification.
  
• Minimum 12 years of work experience.
  

• Proficiency in using Netsuite or similar ERP systems.
  
• Proficiency in Microsoft Office Suite (Excel PowerPoint Word).
  
• Excellent email etiquette.
  
• Ability to multitask prioritize tasks and work independently in a fastpaced environment.
  
• Excellent communication skills; verbal and written.
  
• Excellent planning organisational skills.
  
• Building and maintaining good relationships internally and externally.
  
• Detail and results orientated.
  
• Ability to act with tact and discretion.