The primary purpose of this role is to provide essential support to the sales department ensuring efficient operations sales processes and accurate data management The Sales Assistant will play a critical role in maintaining accurate records assisting and supporting the sales team in achieving their goals.
Key Performance Outputs
- Execute Packing Instructions: Implement packing instructions with precision adhering to established guidelines to maintain quality and accuracy.
- Support Data Management & Reporting: Assist with managing master data generating grower reports and resolving datarelated queries efficiently.
- Order Processing: Collaborate with the Sales Planner and Coordinator to process opportunities and orders ensuring data integrity and timely updates.
- Order Fulfillment Verification: Regularly check order fulfillment status identifying and addressing any sales or operational issues promptly.
Sales Order Creation: Work with Account Managers and Sales Planner to create and process sales orders ensuring all requirements are met. - Peak Period Support: Provide additional support during peak periods to maintain operational efficiency.
- Facilitate Timely Invoicing: Ensure sales orders are processed promptly for accurate and timely invoicing by the Finance Department.
- Manage Reallocations and New Orders: Handle order reallocations and generate new sales orders as requested.
- Return Authorizations: Assist in generating and processing return authorizations as per company policies.
- Pricing & Availability Templates: Prepare and maintain accurate pricing and availability templates to support sales and inventory management.
- Credit Insurance Forms: Support the completion of Credit Insurance forms and update information in Netsuite for compliance.
- CRM Maintenance: Ensure customer information is accurately maintained and uptodate in the CRM system.
- Sales Lead Management: Capture and organize sales leads from various sources to facilitate effective followup.
- Ad Hoc Sales Support: Provide flexible support to the sales team as needed to ensure smooth operations.
- Credit Card Reconciliation: Perform credit card reconciliations for the sales team ensuring accurate reporting of expenses.
- Feedback Reporting: Compile the "Feedback from the Field" report to inform sales strategies and improvements.
- Team Support: Assist the Sales Manager and team with various adhoc tasks to meet objectives and operational needs.
Requirements
Education/Experience
- BComm Degree/Diploma with a Marketing/Logistics/International Trade major or
- similar degree. Suitable tertiary qualification.
- Minimum 12 years of work experience.
Functional/Technical
- Proficiency in using Netsuite or similar ERP systems.
- Proficiency in Microsoft Office Suite (Excel PowerPoint Word).
- Excellent email etiquette.
- Ability to multitask prioritize tasks and work independently in a fastpaced environment.
- Excellent communication skills; verbal and written.
- Excellent planning organisational skills.
- Building and maintaining good relationships internally and externally.
- Detail and results orientated.
- Ability to act with tact and discretion.
Functional/Technical Proficiency in using Netsuite or similar ERP systems. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Excellent e-mail etiquette Ability to multitask, prioritize tasks and work independently in a fast-paced environment Excellent communication skills; verbal and written. Excellent planning, organisational skills. Building and maintaining good relationships internally and externally. Detail and results orientated. Ability to act with tact and discretion.