Sportsbook Manager

Location: OnSite Mesquite NV

Salary Range: $55000.00 $70000.00

Requirements:

• High School Diploma required Associates/Bachelors preferred
• 2 years in a sportsbook management role

About the Company

Our client is dedicated to providing an exceptional gaming experience and unmatched customer service in Mesquite Nevada. We pride ourselves on fostering a dynamic and inclusive environment where innovation and excellence are at the forefront. We are currently seeking an experienced Sportsbook Manager to join their team and lead the sportsbook operations with expertise and enthusiasm..

About the Role

The Sportsbook Manager will oversee the daytoday operations of our sportsbook ensuring a seamless and engaging betting experience for our patrons. With a focus on operational efficiency customer satisfaction and compliance the ideal candidate will bring 2 years of experience in sportsbook management and a proven track record of success in the industry.

Responsibilities

• Operational Management: Supervise sportsbook staff manage scheduling and ensure adherence to company policies and procedures. Oversee daily operations including cash handling betting operations and customer service.
• Customer Service: Provide exceptional service to patrons addressing inquiries resolving issues and enhancing the overall customer experience. Foster a positive environment to attract and retain customers.
• Compliance: Ensure all operations are in compliance with regulatory requirements and company standards. Monitor betting activities and maintain accurate records in accordance with legal and internal policies.
• Staff Training: Train and develop sportsbook staff on operational procedures customer service skills and compliance regulations. Conduct regular performance reviews and provide constructive feedback.
• Promotions and Marketing: Collaborate with the marketing team to design and implement promotional strategies and special events to drive engagement and increase revenue.

Requirements

• Experience: Minimum of 2 years of experience in sportsbook management or a related field. Proven track record of managing sportsbook operations and leading a team.
• Knowledge: Strong understanding of sportsbook operations betting systems and industry regulations. Familiarity with relevant software and technology.
• Skills: Excellent leadership communication and interpersonal skills. Strong organizational abilities and attention to detail. Proficient in problemsolving and conflict resolution.
• Education: High school diploma or equivalent required. Associates or Bachelor’s degree in Business Sports Management or a related field preferred.

Benefits

• Medical/Dental/Vision
• 401k
• PTO

Interview Process

Step 1: LVSP Prescreen

Step 2: Introduction call with HR

Step 3: Final Interview with the CEO

Step 4: Decision time

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