Assistant Manager - Operations

1. Manpower Planning and Assignment:Collaborate with the Operations Manager to plan and allocate manpower based on client needs and project demands.Obtain approval for deployment strategies and adjust plans based on operational requirements.2. Daily Mobilization and Attendance Tracking:Verify the Daily Mobilization and Standby Report for accuracy.Cross-check attendance records with updates from Camp Bosses using the Master Track system.Maintain accurate daily records of worker deployment and attendance.3. Timesheet Management:Collect and review monthly timesheets from Coordinators to ensure they are accurate and complete.Submit finalized timesheets to the finance team for timely invoice preparation.4. Reporting and Documentation:Generate and distribute daily Management Information System (MIS) reports, focusing on revenue and non-revenue resource utilization.Prepare and submit Site Coordinator reports as needed.5. Client Communication and Issue Resolution:Serve as the primary point of contact for client inquiries, complaints, and requests related to manpower deployment.Respond promptly and professionally to client communications via phone and email.6. Continuous Training and Quality Improvement:Support the training and development of the workforce by identifying areas for skill enhancement.Collaborate with internal stakeholders to implement strategies for improving workforce efficiency and quality. Bachelor’s degree5 years of experience in GCC.Strong organizational skills and attention to detail.Excellent communication skills with the ability to handle client inquiries effectively.Proficiency in Microsoft OfficeAbility to collaborate with cross-functional teams to achieve objectives.